Privacy Policy

At Ikkatthe Silks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Name, email address, phone number, and shipping address when you place an order or inquire about our products.
  • Payment information processed securely through our payment partners (we do not store specific card details).
  • Communications you send to us via WhatsApp, email, or social media.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your order status, inquiries, or customer support needs.
  • To send you updates about new collections or exclusive offers, mostly via our WhatsApp channel/updates, if opted in.
  • To improve our website functionality and customer service experience.

3. Information Sharing

We respect your data privacy. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may share minimal necessary details with:

  • Logistics partners (courier services) for product delivery.
  • Payment gateways for secure transaction processing.
  • Legal authorities if required by law.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

5. Changes to This Policy

Ikkatthe Silks has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

6. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: hello@ikkatthesilks.com
WhatsApp: +91 77990 80808